IT Operations & Infrastructure
IT support, network and system management for businesses in Vechelde and Braunschweig
Workstations, servers, networks and core applications should run reliably and get back up quickly after incidents. That's exactly what we take care of: via remote access or on-site. At the same time, we keep the infrastructure stable and secure with updates, monitoring and backups, evolving it step by step when needed.
Typical Starting Points
- No regular maintenance and no reliable IT support
- Frequent incidents and unclear causes
- Missing or outdated technical documentation
- Slow or unstable network and Wi-Fi
- Uncertain backup situation without regular testing
- No dedicated contact person for IT questions
- Outdated systems without an update strategy
- Missing monitoring of critical systems
- Multiple uncoordinated service providers
- Insecure remote access for employees and external partners
- Unclear device and license management
Our Services
- IT support via remote access and on-site: fast, clear and reliable
- Dedicated contacts who know your environment and your workflows
- Ongoing maintenance: updates, security patches and performance optimization
- System monitoring and surveillance around the clock
- Network and Wi-Fi planning, setup and ongoing management
- Firewall configuration, VPN and secure site-to-site connectivity
- Backup and recovery with regular testing of backups
- Workstation and device management with structured inventory
- Takeover and step-by-step modernization of existing IT environments
- Documentation of all systems, configurations and changes
- Regional on-site support in Vechelde, Braunschweig and surrounding areas
From Our Practice
Migration to Windows 11
For a company with multiple workstations, the existing environment was fully migrated to Windows 11. After an inventory of all devices and applications, the transition was carried out step by step without interrupting operations.
New Server Infrastructure with Active Directory
Setup of a new Windows server including Active Directory and a complete domain structure. All workstations and users were then transferred to the new environment, access rights defined and data backup configured.
Secure Remote Access for Mobile Working
Setup of secure VPN access for a company whose employees need to access the corporate network from various locations. Including firewall configuration, multi-factor authentication and clear user documentation.
Our Approach
- 1Initial meeting: we capture your IT landscape, problems and requirements.
- 2Inventory: review systems, devices, networks and documentation.
- 3Action plan: define necessary immediate fixes and long-term improvements.
- 4Implementation: resolve incidents, update systems, optimize infrastructure.
- 5Documentation: record all changes and configurations in a traceable manner.
- 6Ongoing management: regular maintenance, monitoring and further development.
Frequently Asked Questions
Which businesses do you support?
We support small and medium-sized businesses, trades, medical practices, schools, public institutions and private individuals. Our support adapts flexibly to your size and requirements.
Is on-site IT support available?
Yes. We resolve a lot via remote access. But we also come to you in person in Vechelde, Braunschweig and the surrounding region when needed.
Do you take over existing IT environments?
Yes. We review your existing IT landscape, document it and take over management step by step, without endangering ongoing operations.
Are network and Wi-Fi managed?
Yes. We plan, install and manage networks and Wi-Fi: from cabling and coverage planning to firewall configuration.
Are regular maintenance agreements available?
Yes. We offer ongoing management with clearly agreed response times and regular maintenance appointments tailored to your needs.
Can existing systems be modernized step by step?
Yes. We develop a plan with you that gradually updates your existing systems without interrupting operations.
Are there dedicated contact persons?
Yes. With us, you have personal contacts who know your environment and your workflows, no rotating hotline staff.
How does a server migration or new server setup work?
We start with an inventory of existing systems, users and applications. Then we plan the new server, set it up and transfer data and users step by step. The old server remains operational during the transition, so your workflows are not interrupted.
How long does a migration to Windows 11 take?
That depends on the number of workstations and the existing software. For a typical small business with five to ten workstations, we usually plan one to two days, including a compatibility check beforehand, the actual installation and a follow-up check.
What happens in case of an IT outage?
In an emergency, rapid response is what counts. We analyze the issue via remote access or on-site, resolve the cause and restore operations. With a good backup strategy and documentation, your data is protected even in a worst-case scenario and recovery time is short.
Related Services
IT Security & Compliance
IT security and OT security: from vulnerability analysis and implementing basic security measures to IEC 62443-compliant protection of industrial systems.
IT Consulting & Digitalization
Vendor-independent analysis and strategy: system selection, cloud decisions and well-thought-out modernization planning.